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View from Shangri-La Hotel Tokyo

Embarking on our Japanese adventure, we found ourselves drawn to the prestigious Shangri-La Tokyo, nestled high above the bustling Tokyo Station. With its convenient location near the Bullet Train departure point, we chose this luxury hotel as our base for exploration. Though we were familiar with the iconic Shangri-La brand from its London Shard location, this was our first opportunity to experience their renowned hospitality firsthand. This was definitely one of the most expensive hotels in Tokyo, but we felt the experience more than justified the cost. I hope this personal review is helpful if you are thinking of staying here, or choosing a luxury hotel in Tokyo.

We stayed here in April 2023, before and after our Japan Cruise.

A Spacious Haven in the Heart of Tokyo

We arrived early in the morning after a long flight and almost longer queue for immigration. We hadn’t expected our room to be ready but we were taken straight up to our gorgeous and spacious. The Shangri-La Tokyo, in contrast to Tokyo’s compact living spaces, greeted us with a generously-sized oasis. Our room boasted a sumptuous, oversized bed, a spacious desk, and a comfortable seating area by the floor-to-ceiling window. From this vantage point, I could see across Tokyo and down to the tiny looking trains coming in and out of Tokyo Station. This view also gave us some stunning sunsets and nightscapes.

The bedroom in Tokyo Shangri-La Hotel

Luxurious Comforts: The Epitome of Elegance

The bathroom, equally spacious and tastefully designed, featured twin sinks, a lavish wet room with a monsoon shower, and a separate bath—an indulgent touch that epitomized luxury. The Japanese toilet, with its automatic lid and array of advanced features, provided both convenience and amusement for us Westerners. Abundant amenities, including a toothbrush and shaving kit, left no detail overlooked, ensuring our every need was met.

A full drawer of bathroom amenities at the Shangri-La Tokyo

Seamless Connectivity: A Haven for Tech-Savvy Travellers

A standout feature of our stay was the inclusion of complimentary high-speed internet, boasting an impressive 100mbps speed. This really came into play on our stay after the cruise. I had already tanned my roaming allowance for photo backups but still had thousands to put in the cloud. Connecting to the hotel wifi was seamless and almost instantly update Google Photos.

Free proper fast internet (100mbps) was a welcome connection to upload the thousands of photos I took in the city and on our cruise around the country.

An Ideal Location for Tokyo Exploration

Nestled high within the Marunouchi Trust Tower, the Shangri-La Tokyo proved to be an ideal base for our Tokyo escapades. The hotel’s strategic position offered convenient access to renowned landmarks such as the Imperial Palace and the upscale Ginza Shopping District, both within easy walking distance. Thanks to the Tokyo subway system, we effortlessly ventured further afield, reaching notable attractions like the Skytree and the captivating Senso-ji temple within a short commute. While the hotel is situated in a business district, its surroundings offered charming coffee shops and restaurants, allowing us to immerse ourselves in the local culture.

A Gastronomic Journey: Delightful Dining Experiences

Our culinary experiences at the Shangri-La Hotel were nothing short of extraordinary. We savoured a symphony of exquisite flavours at the hotel’s own Nadaman restaurant during our first evening. The meticulously crafted set menu surpassed even our visit to the acclaimed Nobu the following night. Each course presented a delightful adventure, showcasing the artistry and complexity of Japanese cuisine.

To complement our meal, we opted for the “basic” sake, discovering that warming it is a practice typically employed to enhance the flavour of cheaper sake. Additionally, the hotel’s array of dining options catered to every preference, ranging from casual bites at the Lobby Lounge to sophisticated cocktails at the Horizon Club Lounge. While we ventured out for breakfast to try local delicacies, these enticing offerings beckoned us for future indulgence.

Exemplary Service: Going Above and Beyond

Returning to the hotel after our long cruise, it was great to smell the Shangri-La scent knowing luxury awaited us once again.

What had been booked as a convenient ‘first stop’ on our Japan tour became a big highlight of our time in the country. Special thanks go to General Manager Matthias Sutter and his exemplary team. I am not sure if we’ll ever return to Japan (because we need to see the rest of the world) but we will forever have fond memories of Shangri-La Tokyo!


I am Jay, the founder of Wine, Travel and Song. UK based, I set this blog up in 2016 to share my passion for food & drink, travel and music - Wine, Travel & Song. In these posts I share some of my passions in the hope that it may inspire you to go there, eat that or listen to this. In return I hope you will comment and share recommendations of where to go, what to eat and what to listen to!